In case you were wondering...
Delivery options and prices
- Min order for delivery = $50
- Free delivery for orders $100 & above
- Standard local delivery - $10
Fri, Sat, Sun only.
E.g. Cut off time for Fri is Thurs 1230pm.
Choice of time slots: 11am - 4pm or 4pm - 9pm, time slots are subject to availability.
- Specific delivery - $20
Tue - Sun
E.g. Cut off time for Sat is Fri 1230pm.
Choice of 3 hr time slots: 10am - 1pm, 1pm - 4pm or 4pm - 7pm.
- Pickup from our office - Free
Tue - Sat, 1pm - 7pm.
Can I self-collect?
Yes of course! Enjoy a FREE Gelato Mini Cup on us when you self-collect!
Self collection is available from our office on Wednesdays & Thursdays, 2PM - 7PM
71 Lor 23 Geylang #417 Singapore 388386.
*Please key '0417' on the intercom at the lift.
Can I choose a delivery date?
Sure, please select 'Specific Delivery' on checkout, and indicate the time and date you want it delivered. Do note that this service will cost an additional $20.
HELP! I need it urgently
Keep calm and whatsapp/call us here
No promises, but we will do our very best 💪
Do you have any other time slots?
Nope, sorry! Our Standard Delivery time is between 3PM - 8PM.
If you require your order to be delivered at a more specific time, please select our Specific Delivery option. Do note there will be additional charges.
Do you have a physical shop?
Not yet! We do go to events every now and then, follow us on Instagram to stay updated on our events schedule!
Can I return/ exchange something?
No, we do not offer any refunds or exchanges upon successful delivery/collection.
However, if there is something about your order that you are unhappy with, please contact us immediately to let us know! We'll be happy to help.
Are you on delivery platforms?
Aside from here, we currently only retail on Redmart
I received the wrong order
Please contact us immediately via Whatsapp
We're sorry for the inconvenience caused.
About Our Treats
I'm not on a Keto diet. Can I still eat your treats?
Certainly! We are not on Keto diet ourselves. What we are promoting is a diet that is low in carbs (especially refined carbohydrates!) and sugar.
Sugar exists in many forms like sweet drinks, "healthy" oat-based granola, oat milk, gelatos, desserts, etc. including fruits!
We use the "Keto" term because it encompasses Low Carb + No Sugar, which is the core of what we do.
To further clarify: we do not add extra fat content into our treats - we simply swap sugar for blood sugar friendly sugar alternatives such as allulose and erythritol, and use only healthy fats and oils such as coconut oil and nut butter.
Are your treats suitable for diabetics?
While we cannot provide personalised health advice, all our treats are made with natural sweeteners and ingredients that typically do not cause blood sugar levels to rise.
We understand the challenges of finding tasty treats that won't significantly impact blood glucose levels.
All of Jammy's treats are low in carbs, low in sugar, high in fibre. They have been well-received by our diabetic customers, who enjoy them without adverse effects.
I'm pregnant and have Gestational Diabetes. Will your treats cause blood sugar spikes?
All of our treats are made with blood sugar friendly ingredients and will not cause spikes! So they are safe for pregnant ladies with G.D.
Are your treats safe for celiacs? or those with gluten sensitivity?
We use grain-free and gluten-free ingredients for all our treats. No wheat or flour is used.
However, please note that our gelatos and frozen treats are made in a facility that also processes gluten. Do consume with caution if you are highly sensitive to gluten.
How do you make your treats sweet without using sugar??
By using a combination of plant-derived sugar alternatives such as Allulose, Erythritol and Monkfruit.
They all have zero glycemic impact, so they do not cause any side effects on glucose and inulin levels.
Additionally, they contain virtually no calories, which means the calories in our treats are only the ones that count!
Do you use any artificial sweeteners?
NO! Absolutely not. The sugar alternatives we use are plant-derived, they are not artificial sweeteners.
Artificial sweeteners that should be avoided include:
- Maltitol (turns to glucose when digested)
- Xylitol (also very toxic for dogs!)
We only sell treats that we personally consume ourselves, so rest assured they are very safe!
I have a nut allergy, are your treats ok for me?
Sorry, most of our products contain nuts (we use almonds a lot).
The only ones that don't contain nuts are our Raspberry Sorbet & Really Dark Chocolate Ice Cream.
**Do note they are made in a facility that processes nuts.
Is Jammy's Halal-certified?
No. However, we use only halal-friendy ingredients in all our treats.
We do not use pork, lard, alcohol or gelatin.
What is Keto?
A ketogenic diet is a strict eating plan that involves consuming high amounts of fat, moderate protein, and very low carbohydrates. By significantly reducing carbohydrate intake, the body enters a state called ketosis, where it relies on burning fats for energy.
To maintain ketosis, it is typically recommended to limit daily carbohydrate consumption to around 20 grams.
All our treats are suitable for those who are on a keto diet, as they are all low carb, no sugar added. The amount of net carbs in our treats are in the product description.
I really love your products!!
Thank you! It would help our small business so much if you could help leave a Google review here, we really appreciate it
I subscribed but didn't receive the 10% off code.
Kindly check your spam for the email. If it's not there, we are sorry about the glitch. Please contact us via email for this issue: email@example.com
Do you do catering?
Yes! Our Gelato Live Stations are very popular. We can also can cater for your pantry needs, dessert table, etc.
Please feel free to reach out to us to work together on your event/needs!
Or: Whatsapp Us